Privacy Policy

Kofiology Espresso Culture

At Kofiology Espresso Culture, our story is rooted in land, people, and craft. Just as we honour the farmers, communities, and traditions behind every cup, we equally respect and protect the personal information you share with us.

Your privacy matters to us, and we are committed to safeguarding your data in accordance with the Data Protection Act, 2019 (Kenya).

1. Information We Collect

When you engage with our website or services, we may collect limited information to serve you better:

a) Personal Information
 Your name, email address, phone number, or delivery details when you place an order, make an inquiry, or subscribe to our updates.

b) Browsing Information
 Basic technical data such as IP address, browser type, and website interactions, collected solely to help us understand how our platform is used and how we can improve your experience.

2. How We Use Your Information

We use your information thoughtfully and responsibly to:

  • Process and deliver your coffee orders with care
  • Respond to your questions and provide customer support
  • Share stories, product updates, events, or special releases—only with your consent
  • Improve our website, services, and overall Kofiology experience

We do not sell, trade, or misuse your personal information.

3. Your Rights

You remain in control of your data. You have the right to:

  • Access and update your personal information
  • Request deletion of your data from our systems
  • Withdraw consent for marketing or promotional communications at any time

4. Data Security

We apply appropriate technical and organisational safeguards to protect your information against unauthorised access, misuse, alteration, or loss—just as carefully as we protect the integrity of our coffee.

Contact Us

If you have any questions, concerns, or requests regarding your personal data or this policy, please contact our Data Protection Officer at:

[email protected]

At Kofiology, trust is part of the craft—because every meaningful connection deserves respect.